Payment
We accept Visa and Mastercard. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped.

Delivery Schedule
We will normally process your order within 3 business days. We then deliver your order right away.

Credit Card Security
When the order is placed at our web store, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.

Returns Policy
We want you to love what you have selected. But if something isn’t right, let us know. We will be glad to exchange merchandise in its original condition within 10 days of the delivery date. Upon request, and at our discretion, we may exchange defective/faulty items for identical items of equivalent value. We must be notified within 10 days of your intent to return the item. The buyer is always responsible for shipping and insurance costs. Exchanges will be processed as soon as we are able to inspect the returned item to determine that it has not been damaged or altered in any way. However, Fields of Thunder Gift Shop will bear the shipping charges for defective/faulty items. With respect to clothing, we reserve the right to examine the item to see if it has been worn/used. If we determine an item to have been worn/used, we may respectfully deny the exchange or any other credit forms. There will be no refund / credit terms or reimbursement should the value of the exchanged item be lower than the original purchased item. Exchange of items should be based on current selling price unless otherwise stated. We will charge your credit card for any new merchandise and process your credit for return merchandise as soon as we receive it. Defective items or items with defects in the material or workmanship will be repaired or replaced at our option. Many manufacturers have specific policies regarding the handling of warranty claims and we will hence forward it to the manufacturer for their inspection. They alone make final disposition on repair or replacement.

All exchanges should be shipped via insured mail to:

Fields of Thunder Museum
9060 Leroy Rd.
Corona, CA 92883